To edit this page simply login to the control panel, click the Website Content tab and choose the View Web Pages option. Click Edit next to the Shipping & Returns page and you can change this text. A sample returns policy is shown below which you can edit as needed.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
- Continental USA orders ship via Free Shipping. Orders ship within 3 to 4 days and deliver within 4 to 6 days after ship date. Orders may ship via optimization Fedex, UPS or USPS.
- International orders, shipping cost is calculated based on weight, size of package and import duties of destination. Orders ship within 3 to 4 days and deliver within 10 to 20 days after ship date. Orders may ship via Fedex, UPS, USPS or DHL.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and delivery destination. You will receive an email with our ship date and delivery estimation.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.