To edit this page simply login to the control panel, click the Website Content tab and choose the View Web Pages option. Click Edit next to the Shipping & Returns page and you can change this text. A sample returns policy is shown below which you can edit as needed.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return results from our error (you received an incorrect or defective item). The buyer pays the return shipping costs for items that do not fit.
The item that arrives at the warehouse must meet all the following conditions to receive a full refund.
- The returned item is on the customer's order.
- The returned item is resellable as NEW.
- No shipping costs are due.
You should expect to receive your refund within ten days of receiving your package at our warehouse.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
- Contiguous USA 48 states orders ship via Free Shipping. Orders ship within 3 to 4 days and deliver within 4 to 6 days after the ship date. Orders may ship via FedEx, UPS, or USPS.
- International orders, shipping costs are calculated based on weight, size of the package, and import duties of destination. Orders ship within 3 to 4 days and deliver within 10 to 20 days after the ship date. Orders may ship via FedEx, UPS, USPS, or DHL.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and delivery destination. You will receive an email with our ship date and delivery estimation.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.